Conflict is a part of life and so is management. Today not a single scope of activity can be named where negotiation, mediation or arbitration cannot be applied. ADR professionals provide help in every field – from child upbringing to implementation of the most complicated hi-tech projects, not only settling conflicts and differences, but also preventing them, thus saving financial and time resources, enhancing protection of investments, harmonization of business and social relations and above all enhancing reputation. Studies have shown that the use of effective Conflict Management programs, prevent almost 99% of all disputes from escalating into time consuming and costly litigation.

IIAM offer its services to develop in-house “Conflict Management Cells” in corporate business houses, business / trade / professional / technical / management / cultural associations, involving “in-field” or domestic Conflict Managers, so that the business house or association can utilize this service for managing conflicts arising between the members or between customers or dealers. IIAM would impart appropriate training for selected members to become “Conflict Managers” or “Mediators” who can act as neutrals for effective conflict management and resolution in the Cell. Ethical norms and code of conduct shall be implemented to maintain credibility and international standards.

IIAM also offer its services to develop “Conflict Management Clubs” in schools and colleges, with the cooperation of teachers and other students, so that it could cater peer mediations for resolving conflicts amoung students interse or with teachers’ or staff members and students in an amicable and friendly manner. Teachers, staff members or students who undergo the basic mediation / conflict management training can be Conflict Managers in the Clubs. Through IIAM Young Conflict Managers Initiative, IIAM would assist them to develop a career in ADR.

For more details, mail to training@arbitrationindia.com or dpm@arbitrationindia.com